Affiliate FAQs
Most affiliate questions can be addressed in this FAQ section. If you have further questions, youo may contact our support desk using the contact box below.
I lost my user name or password.
If you loose your user name or password you may request that a copy be sent to your email address. Click the “Login” link that is located at the top of every page. Look for the form at the bottom of the Login page that says “Lost Password?” Enter your email address or user name into the form and you will be sent the necessary information.
I would like to change my user name and/or password.To change your user name and/or password, click the “My Account” link located at the top of every page and log into your account. If you have lost your password or user name please see the answer to the previous question. Once you are logged into your account page look to the right for the section titled “Useful Links”. In this section you will see a link to “change password/edit profile. Click that link to access the page that contains your account profile information. Under Edit Profile you will be able to change your user name, password, email address and other profile information. You may change this information as often as you wish. It is your responsibility to keep this information up to date so that we have your current contact information should we need to contact you about your account.
I referred someone to your site, but I forgot to use my affiliate link. Can I still get credit?
No, unfortunately you must use your affiliate link in order to receive affiliate credit. This is necessary for accounting and tax purposes.
Do you have a question not answered here? We are happy to help. You may contact our support desk using the box below.
